Frequently Asked Questions
Please read our FAQ before sending us a message.
There are no delivery charges since the pdf files are instant downloaded after payment.
We accept Credit/Debit cards and Paypal payments.
A PDF purchased through our website is only available as a digital download. You are purchasing an electronic (PDF) file instant downloaded.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
Our instant-downloadable digital knit pattern files are emailed to you immediately after you pay.
Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.
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